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Client Testimonials, Reviews & Feedback | Rocket Charities

We’ve Helped over 7,000+ Charities Access High
Quality, Cost-effective Merchandise for
Their Fundraising Campaigns

Since 1987, we’ve helped thousands of charities use promotional merchandise to engage supporters and donors, raise funds and build UK-wide awareness for their brands.

Here’s What Some of Them Have to Say:

Rocket Charities consistently deliver on time and to a high standard . We have worked together to develop products and packaging that really helps us deliver our fundraising objectives. The account management is excellent and free access to design and artworking is a real benefit.

We are consistently impressed with the level of service we receive from Rocket. All of the materials they have produced for us are high quality and whenever and wherever we need something delivered, they make sure it gets there on time. Their team are wonderful to work with and nothing is ever too much trouble and their professionalism and high standard make them someone we will always be happy to go back to.

Rocket Charities constantly exceed expectations and have delivered an exceptional level of service from day one. They provide everything from support and advice when choosing the best merchandise item for you, to bespoke design, production and delivery. Their knowledge and expertise has been invaluable in ensuring our campaigns are successful. The whole team are extremely friendly, great to work with and genuinely care about you achieving your goals. I would whole heartedly recommend Rocket to any other charity.

The quality of the products provided by Rocket is of a high standard, and the competitive prices offered are relative to our specific budgets. They have kept us well informed throughout the order and we are likely to use Rocket again for future purchases.

I have used Rocket for a number of years and they have always been an excellent supplier to work with. No matter what type of products I have requested from pens, pencils, banners to iPad cases the answer has always been I am sure we can make that happen. They are always so helpful and supportive on any product idea I have asked them to work with us on. They have always been excellent value for money, reliable and produce high quality products. I am sure we will continue to use them as a preferred supplier as we as a school community aspire to be outstanding in the years ahead.

What we love about Rocket Charities is the great customer service we get from our account manager, Jenny, the creative designs at competitive prices, and high quality products delivered on time.

Rocket has been our preferred merchandise supplier for a number of years, and are a pleasure to work with. They have helped us to deliver a number of high quality products, often at short notice. Each new project is greeted with enthusiasm, excellent customer care, along with clear guidance and advice on what is and isn't possible. The outcome is a high quality product on time; we always feel as though we are in safe hands. It is invaluable to have Rocket's knowledge and expertise to call upon. We look forward to continuing to work with them, and would definitely recommend them to other charities.

Working with Rocket is fantastic - the team have always delivered our projects on time and with great products, nothing is ever too much trouble, no matter how many small changes I go back with!

Rocket has been one of our preferred merchandise suppliers for several years now as their pricing is competitive, they have a good range of products and they deliver on time. Their customer service is excellent; they work closely with us in the development of our products, provide realistic options and are always up front about what can and can't be achieved. They have really pulled it out of the bag on several occasions to meet very tight deadlines and throughout the whole process I felt that everything was under control. They are always professional and a pleasure to work with and I would recommend them to other charities.

We have found the service Rocket has given to be excellent. The quality of the products has been to a really high standard, the advice and info given has been very useful and the customer service has been helpful and reliable throughout. We would certainly recommend Rocket Charities to other organisations and look forward to working with them again in the future.

We have been working with Rocket Charities only since the beginning of 2008. They offer a first class service in sourcing and supplying merchandise for our charity and are happy to react to any unusual demand that we may put their way. Their operation is an excellent example of 'vertical' support, in that they provide all the necessary elements, from sourcing through design and artwork to production and delivery - and they stick to their promises on delivery. We have found that Rocket may not always quote the cheapest price, and we have sometimes, being a charity, been forced to go elsewhere, but their support and ease of communication makes up for their occasional higher prices. We would whole-heartedly recommend them to any Charity looking for a one-stop-shop for their fundraising merchandise needs.

We have used Rocket Charities for our promotional material for some 8 years and in that time have been impressed by the friendly and helpful attitude. Timescales are always met and when unforeseen situations arise, and they do from time to time, they are dealt with professionally and efficiently. Would certainly recommend to other charities.

Rocket produces one of the RSPB's most important fundraising products, providing us with a complete package in terms of customer service, artwork, design, production and fulfilment. The whole process is performed with enthusiasm and integrity and we end up with a fantastic, good quality product that raises hundreds of thousands of pounds for wildlife conservation. Their customer care is second to none and the whole team come across as professional and committed whilst maintaining a friendly approach. We have been extremely pleased with our relationship to date and hope that this continues for many more years to come.

99% of Our Clients Would Recommend Us to Other Charities

When we work with a charity we become invested in their success, using our skills and knowledge to create very effective fundraising merchandise.
That's why 99% of clients surveyed by Reviews.co.uk would recommend us to other charities. Because we don't succeed unless you do.

We Help Charities of All Sizes Succeed with Fundraising Merchandise

Call us on 0207 424 4060 to give your next fundraising campaign the
head start it needs. If now’s not convenient, book a time for us to call you.