Rocket Charities constantly exceed expectations and have delivered an exceptional level of service from day one. They provide everything from support and advice when choosing the best merchandise item for you, to bespoke design, production and delivery. Their knowledge and expertise has been invaluable in ensuring our campaigns are successful. The whole team are extremely friendly, great to work with and genuinely care about you achieving your goals. I would whole heartedly recommend Rocket to any other charily.
Rocket Charities consistently deliver on time and to a high standard . We have worked together to develop products and packaging that really helps us deliver our fundraising objectives. The account management is excellent and free access to design and artworking is a real benefit.
Rocket has been our preferred merchandise supplier for a number of years, and are a pleasure to work with. They have helped us to deliver a number of high quality products, often at short notice. Each new project is greeted with enthusiasm, excellent customer care, along with clear guidance and advice on what is and isn't possible. The outcome is a high quality product on time; we always feel as though we are in safe hands.
It is invaluable to have Rocket's knowledge and expertise to call upon. We look forward to continuing to work with them, and would definitely recommend them to other charities.
We have been working with Rocket Charities only since the beginning of 2008. They offer a first class service in sourcing and supplying merchandise for our charity and are happy to react to any unusual demand that we may put their way. Their operation is an excellent example of 'vertical' support, in that they provide all the necessary elements, from sourcing through design and artwork to production and delivery - and they stick to their promises on delivery. We have found that Rocket may not always quote the cheapest price, and we have sometimes, being a charity, been forced to go elsewhere, but their support and ease of communication makes up for their occasional higher prices. We would whole-heartedly recommend them to any Charity looking for a one-stop-shop for their fundraising merchandise needs.
We have used 'Rocket' for our promotional material for some 8 years and in that time have been impressed by the friendly and helpful attitude. Timescales are always met and when unforeseen situations arise, and they do from time to time, they are dealt with professionally and efficiently. Would certainly recommend to other charities.